Glimmery Moments Shipping Policy
At Glimmery Moments, we’re committed to making your shopping experience as seamless as possible. Please read our shipping policy carefully, as it contains important information about order processing times, shipping methods, and your responsibilities as a customer.
Shipping Regions and Carriers
We currently ship to the
EU, UK, Ireland, USA, and Canada using trusted carriers like
FedEx, DHL, and
USPS.
Order Processing Time
-
Standard Orders: Orders are processed within
1-2 business days, excluding weekends and holidays.
-
Personalized Items: Require up to
7 business days to process before shipping due to customization.
Shipping Costs and Delivery Times
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Netherlands & Benelux:
-
Standard Shipping: Free for orders over €75; flat fee applies for orders below.
-
Delivery Time: Approximately
3 business days.
-
Express Delivery: Available at an additional cost; delivers within
1-2 business days.
-
EU, UK, Ireland, USA, and Canada:
-
Standard Shipping: Flat-rate international shipping available.
-
Delivery Time: Typically
5-7 business days.
-
Express Shipping: Offered at an additional cost for expedited delivery.
Please Note: Delivery times are estimates and not guaranteed. Delays may occur due to factors outside our control, such as customs processing or carrier delays.
Fully Delivered Price and Import Fees
We strive to provide a fully delivered price at checkout to minimize unexpected charges upon delivery. However:
-
Customs, Duties, and Taxes: Some countries may impose additional import duties, taxes, or fees upon arrival. These charges are
not included in our pricing and are the customer's responsibility.
-
Disclaimer: While we do our best to include all relevant import charges, we cannot guarantee that additional fees will not be applied by local customs.
Customer Responsibilities
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Accurate Address Information: Please ensure your shipping address is complete and accurate. We are not responsible for orders delivered to incorrect addresses provided by the customer.
-
Undeliverable Packages: If a package is returned to us due to an incorrect address or refusal, additional shipping charges may apply to resend it.
Tracking and Order Status
- You will receive a shipping confirmation email with tracking information once your order has been dispatched.
- Track your shipment via the carrier's website or through your account on our Site.
Lost, Delayed, or Damaged Shipments
- If your order is lost, delayed, or arrives damaged, please contact us at
concierge@glimmerymoments.com within
7 days of the estimated delivery date.
- We will work with the carrier to resolve the issue promptly but are not liable for delays or failures caused by events beyond our control.
Shipping Restrictions
- We currently do
not ship to countries outside the EU, UK, Ireland, USA, and Canada.
- All shipments comply with international shipping laws and regulations.
Acceptance of Shipping Terms
By placing an order with Glimmery Moments, you agree to this Shipping Policy and accept the terms outlined herein.
Contact Us
For any shipping-related inquiries, please contact us at
concierge@glimmerymoments.com. We're here to assist you.
